The course on managing change in the bookstore Excellence training became intense work on changing a dimension of life (personal, professional, health, family ...) from the intelligence of goodness. Curious, because participants concluded that sharing, cooperating, sharing information and ideas advancing faster than if they did. A curious fact, if goodness were synonymous with ingenuity, individuals and businesses would not be selfish or unfair in crisis. And, on the other hand, those who move through the kindness get some unexpected support are extremely valuable to overcome adversity. Yes, we speak of a committed goodness, lucid ... Smart. Welcome to new concepts that help us to be resilient to changes. We can now begin to write a new ending. "To achieve the possible, try again and again the impossible" (Karl Hermann Hesse).